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>Home >simpleview Tuesday, Jan. 6th, 2009

Services » SimpleView

SimpleView

Benefits

SimpleVIEW is an offsite monitoring and early detection service which can alert your IT team when an issue may be at hand, or better, before a system outage occurs.

The service continues to monitor from our Data Center regardless of the availability of your systems. This prevents the loss of touch with your systems if an issue occurs that takes down part of your infrastructure.

With three levels of service you can be assured that your systems are being watched and that we can help you prevent major outages.


Service Levels


SimpleVIEW
  • Automated monitoring
  • Customer alerts
  • Monthly reporting for trend analysis
SimpleVIEW Plus
  • Automated monitoring
  • A5.com engineers review and respond to alerts
  • Monthly reporting for trend analysis
SimpleVIEW Onsite
  • Monthly physical “health check” of the monitored devices
  • General physical review of the infrastructure area
Windows Services##
System Performance
(Disk Space, CPU, Process and Memory Utilization)
##
Basic UP/DOWN##
Port Availability
(FTP, DNS, HTTP)
##
Basic Backup Status*#
Alerts Sent to Client##
Alerts Sent to and Reviewed by A5.com#
Custom Services*
(SNMP MIB, WMI based)
#
Network Connectivity (UP/DOWN, TTL)##
Port Availability
(FTP, DNS, HTTP)
##
Out of Band Notification##
Antivirus Activity##
Firewalls##
Intrusion Detection**##
Microsoft Exchange Message Store##
SMTP Connectivity##
Advanced Backup Status
(test restore)
#
Onsite Physical Inspection#
Onsite Review & Recommendations#

Inquire Today!